Services
Managed Cloud Services
Day-to-day cloud operations (patching, scaling, incident response) so your team ships product, not plumbing.
Talk to us about managed cloud servicesManaged Cloud Services services we provide
Defined SLAs
Clear response and resolution targets, agreed at onboarding, not discovered during an outage.
Proactive patching
Security patches tested and scheduled on a cadence, not applied reactively after a CVE makes headlines.
24/7 monitoring & incident response
Round-the-clock coverage so incidents get caught and worked before your customers notice.
Cost & capacity management
Ongoing right-sizing and reserved capacity planning folded into day-to-day operations.
Security & compliance maintenance
IAM reviews, patching, and configuration drift kept in check as an ongoing discipline, not a once-a-year audit.
Monthly reliability reporting
Uptime, cost, and security posture reported every month: visible, not assumed.
Benefits of managed cloud services
Engineering time back on product
Infrastructure operations handled end to end, so your team ships product instead of patching servers.
Defined accountability
One team, fully accountable for reliability, cost, and security, not a vendor to chase.
Predictable response times
Response and resolution SLAs agreed upfront and tracked every month.
Lower total cost of operations
Ongoing right-sizing and operational discipline instead of infrastructure spend that only gets reviewed once a year.
Fewer surprises
Proactive patching and monitoring catch problems before they become incidents.
Visibility without the overhead
Monthly reporting keeps you informed without you having to run the operations yourself.
Challenges we solve
Infrastructure eats engineering time
Patching and scaling pull product engineers off the roadmap constantly.
Our solution
Ongoing operations handled end to end, engineering time returned to product.
Best-effort support
No defined SLA means incidents get resolved whenever someone's free.
Our solution
Response and resolution SLAs agreed upfront, tracked every month.
No single point of accountability
Infrastructure issues bounce between vendors with nobody owning the outcome.
Our solution
One team, fully accountable for reliability, cost, and security.
Support tiers
Business hours support
Standard coverage during business hours, for teams whose infrastructure doesn't need round-the-clock eyes on it.
24/7 managed operations
Round-the-clock monitoring, patching, and incident response, for production environments that can't wait until Monday.
Dedicated team
An embedded engineer or pod working as an extension of your team, for larger or more complex environments.
How we take over your infrastructure
01
Assessment & handoff
Current infrastructure, runbooks, and pain points reviewed before anything changes hands.
02
SLA agreement
Response and resolution targets defined and agreed upfront, not discovered during the first incident.
03
Operational takeover
Monitoring, patching, and incident response transitioned over, with overlap so nothing drops.
04
Stabilization
The first weeks focus on closing gaps found during assessment and tuning alerting to your environment.
05
Ongoing operations
Monthly reporting and a recurring review cadence keep reliability, cost, and security visible.
Ready to start your managed cloud services?
We'll assess what you're running before proposing anything, not the other way around.
Talk to an ExpertWhat you can count on
Not client-average numbers, commitments built into how every engagement is run.
15–30 min
Typical response time for production-impacting incidents
Monthly
Reliability, cost, and security reporting
One team
Fully accountable for reliability, cost, and security
Proactive
Patching on a schedule, not reactive after a CVE
FAQ
Frequently asked questions
Does this replace our internal DevOps team?+
It can, or it can extend one. Both models are common.
What SLAs do you offer?+
Typically 15–30 minutes for production-impacting incidents, agreed during onboarding.
Do you only support AWS environments?+
No, the same model applies across AWS and Azure.
Can we start with a specific tier and change later?+
Yes, most engagements start at business-hours or 24/7 coverage and adjust as your needs change.